2003Intel Israel
The foundation.
It started at Intel Israel, in a large corporate Windows environment. Windows Server, Group Policy, scripting for routine work, and every machine's full life, from setup to replacement.
2007Microsoft Israel
The trust.
At Microsoft Israel: senior-level support, mainly for senior management. The people whose day can't stop. He led the help desk team, ran daily operations and trained junior team members to solve issues faster.
Senior-level support for the people whose day can't stop: mainly senior management.Microsoft Israel · Senior IT Support Engineer / IT Support Lead
2011Perion · since 2011
The move to the cloud.
At Perion since 2011. He moved environments from on-premise to cloud: Azure, Entra ID, Intune, Google Workspace, Kandji (now Iru), moving the company toward zero-touch deployment.
Azure
Entra ID
Intune
Google Workspace
Kandji (now Iru)
on-premise → cloud · toward zero-touch deployment
PerionThe physical office
The office you walk into.
Around 160 workstations set up in Israel, one or two 27-inch monitors each. 12 meeting rooms, from vendor and procurement to installation and daily operation. 14 meeting-room calendars in the Tel Aviv office.
~160
workstations set up
12
meeting rooms
14
room calendars, Tel Aviv
Every hireOnboarding
Day one.
New employees get hardware and access to 20+ company systems so they can start working from day one, plus guides and training across all company systems that cut repeat requests.
- Laptop and monitors set up
- Identity and access in place
- 20+ company systems ready
- Guides and training
- Day one: working.
Always onSecurity
Security, quietly.
Identities and access in Active Directory, Entra ID, Okta and Google Workspace. Endpoints secured with CrowdStrike Falcon: patching, compliance, vulnerability tickets. BitLocker recovery keys for locked-out users.
NowPython · AI agents
He builds his own tools.
He built personal Python and AI-agent tools (Claude) to speed up his own IT work, including a meeting-room calendar conflict resolver and AI-assisted ticket triage. He uses AI tools daily to find root causes faster and to write documentation.
09:0010:0011:0012:0013:00
Room booking AMeeting room
Room booking BMeeting room
Every roleCustomer-facing
The people around the technology.
Customer-facing in every role. Daily work with vendors, subcontractors, business teams and users, including Lenovo, HOT, Pelephone and Cellcom.
ToolkitOpen a group
What he keeps running.
Identity & access
Active DirectoryEntra IDAzureOkta (SSO, MFA)
Devices
Intune (BitLocker)SCCMKandji (now Iru)Apple Business ManagerWindowsmacOSiOSAndroid
Network & servers
Windows ServerGPOVPN (GlobalProtect, Pritunl)VMwareRemote Desktop
Security
CrowdStrike Falcon (EDR)Patch managementVulnerability remediationEndpoint compliance
Service desk
ServiceNow (3 years)SysAidJira Service ManagementTriage · workflows · JQL · SLA tracking
Workplace & apps
Microsoft 365Zoom WorkplaceZoom PhoneZoom Rooms on DTENGoogle Workspace AdminSetylOfficeSpaceSlackMonday.com
Scripting in PowerShell and Python · MCSE